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#WeAnswerTheCall - In Conversation with Nureya Khimani and Noorshan Nanji

May 11, 2022

- 4 Minute Read

In recognition of National Nursing Week, we were honoured to sit down with two incredible nurses who also happen to be Thrive Health employees, Nureya Khimani and Noorshan Nanji, to discuss their experiences, challenges and how their work as nurses helps them find innovative solutions at Thrive Health to improve the delivery of healthcare.

What made you want to become a nurse?

Nureya Khimani, our Clinical Content Analyst and Registered Nurse, answers: "I was always interested in healthcare but never really knew what I wanted to do in the field. While doing my bachelor's degree, I volunteered for a public health agency where I worked alongside Registered Nurses. I learned how nurses extend their knowledge beyond the hospital setting and take on various responsibilities. Therefore, I applied for nursing school and fell in love with nursing." Nureya worked in Acute Medicine for eight years, with three years of experience as a Clinical Nurse Educator and an ICU Nurse. She joined Thrive in 2021 and now works once a week in Post Anesthesia Care.

How do you bring your nursing background into your role at Thrive?

Noorshan Nanji, our Clinical Solutions Team Lead and a Registered Nurse, took a similar path. She developed an interest in public health while doing her undergraduate degree. Knowing that clinical experience would allow her to make a greater impact, she ultimately decided to pursue her nursing degree. Noorshan describes how her experience as a nurse helps her succeed in her role at Thrive: "Nurses can utilize their skills to advocate for their patients and improve their care," she explains, "Nursing knowledge can be applied beyond frontline work. We experience the struggles of patients and providers and are aware of how little time is available to them. By working on the frontline, I understand Thrive’s goal of improving efficiency for healthcare providers and can identify where our products can improve our healthcare system. I am passionate about creating a product that benefits practitioners, is easy to use for the patient and will empower them to take charge of their health.”

Noorshan has been working at Thrive since 2020, and her role has expanded to lead the design of our clinical care plans, bridging her nursing and technical knowledge. She has been working in the Stroke Unit for four years.

What is the most rewarding, and most challenging aspect of being a nurse?

Nureya explains, "The best part about being a nurse is the positive impact we make on people's lives. Utilizing our skills to help people through a traumatic event and get a second chance at life is an amazing feeling. We also play an important role in comforting patients and their families and explaining situations to them. There is so much happening around us, but working with the team to facilitate patient care is the key to maintaining functional operations and positive experiences. In addition, educating new grads and watching them transform into confident and knowledgeable nurses is extremely rewarding".

However, she reveals that her job also brings immense challenges: "Nursing is emotionally and physically demanding. We encounter tragic situations, and there often isn’t time to take care of ourselves or process our feelings. We often face threats to our health and physical safety while doing our job. Even after working for so long, it’s still daunting not knowing what to expect when starting a shift. However, despite the downsides, I love working as a nurse. The positive aspects are much more significant to me, so I’ve stayed with it for so long".

At Thrive Health, we are lucky to have our nurses-in-residence bringing their firsthand knowledge to our platform design, in a way that empowers patients and increases efficiency for providers. We know from our nurses that there is room for improvement in our healthcare systems and hope to take a step in the right direction.

Calgary (June 6th-10th):

  • A fun and informative tour of the University of Calgary's Simulation Health Center, featuring innovative, simulative technology for health professionals to improve patient outcomes
  • Cesar, a member of our Customer Solutions team, preparing everyone a special Colombian breakfast with arepas, sausages, eggs and hot chocolate
  • Friends, families and colleagues gathering for an outdoor summer BBQ

Toronto (June 13th-18th):

  • Gathering together to work in the Four Points by Sheraton Toronto Airport
  • Enjoying dinner at Amsterdam Brewhouse with a beautiful ocean view
  • Joining the Integra Health team for a tour of their clinic and wellness services, such as massages and skin treatments
  • Gathering with our customers and partners for an event filled with fun, socializing, and delicious food and cocktails by the pool

Vancouver (June 27th-30th):

  • Working together at our office space downtown with different teams coming together, all while enjoying delicious breakfast, fresh coffee and lots of snacks!
  • Company town hall: discussing our progress so far this year, the road ahead, and our goals, giving us time to reflect and look to the future
  • Wrapping up the week with a picnic in Flora's Field, Kitsilano while enjoying the sun, food, drinks, and friendly competitions

Monday, March 28

Hosted by our Development team

- Our inaugural Thrive Health ping-pong tournament

- Welcome dinner for our team members who flew in for the week

Tuesday, March 29

Hosted by our Product and Marketing teams

-Volunteering at a local women’s shelter, and preparing care packages for people experiencing homelessness

-Sushi-making workshop! M Sushi stopped by our Thrive office and prepared an amazing assortment of sushi for our team, while giving us the opportunity to design our own rolls - and even use the blow-torch.

Wednesday, March 30

Hosted by our Customer Success, Support, and Solutions teams

-Parfait Breakfast Bar to fuel us up for the day ahead

-Coaching workshop for our leadership and management teams, to provide us with new and exciting ways to think about growing our individual teams and continuously offering new leadership opportunities

-Commercial-themed cocktail hour and pizza night, followed by a stroll at beautiful Stanley Park

Thursday, March 31

Hosted by our Admin & Strategic Initiatives teams

-Coming together as a team for a mindfulness session hosted by Peak Wellness that gave us time to destress, check in with ourselves, and be reminded of the importance of getting in touch with our emotions

Friday, April 1

Hosted by our Executive team

-Company fireside chat, where we discussed our vision, goals, and key initiatives for the remainder of 2022, giving us time to celebrate in all of our exciting work ahead

-Ending off the week with a pub social at Colony Granville, featuring a (mildly) competitive bocce tournament!

Our Q1 2022 Onsite Week not only brought a lot of joy and laughter, but gave us the opportunity to come together as a team and connect after a long period of working remotely during the pandemic. We are already looking forward to our next onsite week, and continuing to grow the connections and friendships we have formed.

Monday, March 28

Hosted by our Development team

- Our inaugural Thrive Health ping-pong tournament

- Welcome dinner for our team members who flew in for the week