About

Thrive Health was founded in 2016 with a mission to improve the delivery of healthcare in Canada and beyond by empowering patients to play a more active role throughout their health journey.

Keeping patients in the loop while helping specialists and their staff to do their work more efficiently is helping not only to reduce wait times but to ensure that patients are prepared for important health events and have a better recovery experience. By measuring and enhancing happiness of patients and caregivers, we’re changing the definition of what healthcare looks like in Canada.

We are working on projects with Arthritis BC, maternity clinics, surgical centres, and hospitals across BC and Ontario. We have 40 employees, mostly in Vancouver, and our top priority is to increase the number of patients on our platform as quickly as possible to allow us to have a significant impact on the health of Canadians.


Our Leadership

David Helliwell  | Co-founder & CEO    David is a software entrepreneur who has spent his career dedicated to energy efficiency and more recently to improving the delivery of specialist healthcare in Canada. In 2006, after 10 years in the energy industry, he co-founded Pulse Energy, shepherding its evolution into the world's leading energy intelligence software company for businesses at the time of its sale in 2014. After a family sabbatical in the South Pacific in 2016, he co-founded Thrive Health.

David Helliwell | Co-founder & CEO

David is a software entrepreneur who has spent his career dedicated to energy efficiency and more recently to improving the delivery of specialist healthcare in Canada. In 2006, after 10 years in the energy industry, he co-founded Pulse Energy, shepherding its evolution into the world's leading energy intelligence software company for businesses at the time of its sale in 2014. After a family sabbatical in the South Pacific in 2016, he co-founded Thrive Health.

James Helliwell  | Co-founder & Chief Medical Officer  James is a cardiothoracic anaesthesiologist, the former President of the BC Anaesthesiologists' Society and is currently the CEO of Eupraxia Pharmaceuticals where he strives to market innovative technologies for some of society’s most prevalent diseases. As the medical voice on the team of co-founders, James brings an invaluable perspective to our product development and long term vision to improve the delivery of specialist care in Canada.

James Helliwell | Co-founder & Chief Medical Officer

James is a cardiothoracic anaesthesiologist, the former President of the BC Anaesthesiologists' Society and is currently the CEO of Eupraxia Pharmaceuticals where he strives to market innovative technologies for some of society’s most prevalent diseases. As the medical voice on the team of co-founders, James brings an invaluable perspective to our product development and long term vision to improve the delivery of specialist care in Canada.

Kevin Tate  | Vice President of Product Development  Kevin is a software development leader and author of Sustainable Software Development, in Addison-Wesley's Agile Software Development series. He has built a legacy of successful development and cultural leadership in his previous positions with Alias, Electronic Arts and Pulse Energy. As a veteran in the use of the Agile development model, Kevin lends a wealth of experience to our product team.

Kevin Tate | Vice President of Product Development

Kevin is a software development leader and author of Sustainable Software Development, in Addison-Wesley's Agile Software Development series. He has built a legacy of successful development and cultural leadership in his previous positions with Alias, Electronic Arts and Pulse Energy. As a veteran in the use of the Agile development model, Kevin lends a wealth of experience to our product team.

Grace Potma  | Director of Product Management   Grace is a specialized Emergency Nurse with a Master’s in Business Administration. Her healthcare experiences in countries around the world have given her a drive to build tools that enable better care journeys for both patients and providers. She is passionate about global and migrant health, frontline staff engagement, and building stronger health systems. In her free time she volunteers with non-profits and social enterprises to help them scale their impact.

Grace Potma | Director of Product Management


Grace is a specialized Emergency Nurse with a Master’s in Business Administration. Her healthcare experiences in countries around the world have given her a drive to build tools that enable better care journeys for both patients and providers. She is passionate about global and migrant health, frontline staff engagement, and building stronger health systems. In her free time she volunteers with non-profits and social enterprises to help them scale their impact.


Allie Dickson  | Director of Customer Success  Allie is a business development specialist with a focus on project implementation and customer success. With an MBA from UBC focused on Innovation and Entrepreneurship, and a bachelor's degree in Biomedical studies, Allie is passionate about combining health and business to find innovative solutions to long standing challenges. Allie brings experience in global health and research, having spent over a year working in Kenya with the MGH Division of Global Health and Human Rights.

Allie Dickson | Director of Customer Success

Allie is a business development specialist with a focus on project implementation and customer success. With an MBA from UBC focused on Innovation and Entrepreneurship, and a bachelor's degree in Biomedical studies, Allie is passionate about combining health and business to find innovative solutions to long standing challenges. Allie brings experience in global health and research, having spent over a year working in Kenya with the MGH Division of Global Health and Human Rights.

Hieg Khatcherian  | Director of Integration  Hieg is an IT leader with 20 years of experience in the Vancouver startup community. Prior to joining the Thrive Health team he lead the IT and DevOps teams at BuildDirect and held various leadership roles at Vision Critical where he helped to grow the company from a startup of 25 people to a medium enterprise of 800 staff all over the globe. As a generalist by nature, he enjoys tackling the variety of challenges faced by innovative tech startups.

Hieg Khatcherian | Director of Integration

Hieg is an IT leader with 20 years of experience in the Vancouver startup community. Prior to joining the Thrive Health team he lead the IT and DevOps teams at BuildDirect and held various leadership roles at Vision Critical where he helped to grow the company from a startup of 25 people to a medium enterprise of 800 staff all over the globe. As a generalist by nature, he enjoys tackling the variety of challenges faced by innovative tech startups.

Jojo Robertson  | Marketing Manager    Before joining the Thrive Health team, Jojo led the marketing and communications team at Hollyhock, Canada’s learning and leadership centre and worked in strategic communications supporting organizational initiatives with Creative BC. She chairs the board of a youth arts charity and is passionate about building community while infusing all areas of work and life with creativity.

Jojo Robertson | Marketing Manager

Before joining the Thrive Health team, Jojo led the marketing and communications team at Hollyhock, Canada’s learning and leadership centre and worked in strategic communications supporting organizational initiatives with Creative BC. She chairs the board of a youth arts charity and is passionate about building community while infusing all areas of work and life with creativity.

Karen Fryer  | Director of Finance    Karen brings three decades of experience from work in health, science, research, and finance to Thrive Health. She has worked extensively in both the private and public sectors making her invaluable to the team. She enjoys reading, the outdoors, and spending time with friends and family.

Karen Fryer | Director of Finance

Karen brings three decades of experience from work in health, science, research, and finance to Thrive Health. She has worked extensively in both the private and public sectors making her invaluable to the team. She enjoys reading, the outdoors, and spending time with friends and family.