At Thrive Health, we’re on a mission to make healthcare work better for everyone. Our digital care coordination platform connects people, data, and care across the entire health journey – empowering individuals and health professionals alike.

As an AI-first company, we’re building products that place people at the centre of care by enhancing care delivery, improving patient experiences, and helping clinicians focus on what matters most.

We’re a team of Thrivers who live our values every day – Be bold. Be innovative. Be transparent. Be inclusive. Be humble. If you’re passionate about improving the healthcare system, bring an ambitious and creative spirit to complex tasks, and “thrive” in a fast-paced, start-up environment, you’ve come to the right place.

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The Opportunity

Thrive Health is seeking a Cloud Infrastructure & IT Specialist responsible for building, maintaining, and optimizing high-quality cloud computing infrastructure while managing internal  IT operations. Working closely with the product development team, you will support the architectural vision for our SaaS applications, deploying them on secure, scalable cloud foundations. Additionally, this role ensures seamless day-to-day IT operations by managing user access, endpoint devices, and technical support. The Specialist will translate business needs into technical implementations, migrate and modernize workloads, and ensure both our cloud environment and internal systems are secure, efficient, and compliant.

Responsibilities

Cloud Infrastructure & DevOps (80% Focus)

• Build and maintain scalable, highly available, and fault-tolerant systems on AWS cloud infrastructure;
• Develop and maintain Infrastructure-as-Code (IaC) (Terraform) and reusable modules to streamline deployment, and ensure consistency across environments;
• Deploy and manage containerized solutions using AWS ECS, and implement strategies for service discovery, load balancing, and auto-scaling;
• Collaborate with development teams to build and maintain CI/CD pipelines (GitHub Actions, TeamCity);
• Implement comprehensive security controls (network security, data encryption, AIM) and ensure compliance;
• Configure application logging, monitoring, and alerting (CloudWatch) to meet SLAs and SLOs;
• Monitor AWS utilization and spend, implementing changes to optimize costs;
• Provide operational support and guidance to other engineers to ensure production-ready code.

Internal IT Operations (20% Focus)

• Provision and manage user access across internal systems and third-party SaaS platforms;
• Administer Mosyle MDM and ABM for company-issued devices, managing security configurations, software deployments, and compliance policies across devices;
• Manage internal IT infrastructure including VPNs, SSO configurations, and authentication systems;
• Implement and monitor security controls for endpoints and user access.

Skills & Qualifications 

• 3+ years of experience in a Cloud Infrastructure, IT operations, or similar roles;
• Proficiency with the Amazon AWS ecosystem (EC2, S3, RDS, ALB, ECS, KMS, IAM, Lambda, Code Build, Code Deploy, Route53, CloudTrail, etc);
• Proven experience building cloud-native architectures, including microservices, serverless, and event-driven patterns;
• Familiarity with building and deploying Docker containers, especially with ECS;
• Experience managing infrastructure with Terraform or Cloud Formation;
• Familiarity with cloud computing best practices;
• Experience with Google Workspace administration;
• Familiarity with Mosyle MDM and Apple Business Manager;
• Certifications: AWS Certified Solutions Architect – Associate or AWS Certified SysOps Administrator (preferred).

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Why work with us? From day one, these benefits are yours:

• Flexible working hours & Company time off between Christmas and New Year's;
• Extended health & wellness benefits; 
• $1000 / year towards your continuing education; 
• RRSP matching & eligibility to participate in our stock options program;
• Paid volunteer days and donation matching;
• $500 / year to equip your home office with everything you need.

Salary Information:  The base salary range for this role is $94,000–100,000/year. The base salary range for this role is determined by a number of factors, including but not limited to job-related skills, experience, and relevant education or training.‍

Thrive Health is committed to supporting an environment free from systemic or direct racism or discrimination for all employees, and for applicants throughout the interview process. We do not and shall not discriminate on the basis of race, ethnicity, gender, gender expression, religion, sexual orientation, or marital status. We welcome applications from people with disabilities, who require unique accommodations throughout the recruitment process. Let us know how we can best support you as you get to know our team.